Shipping policy
Shipping Policy
1. Overview
- We aim to deliver your jewellery promptly and securely. Please review our shipping policies to understand our process.
2. Shipping Locations
- We currently ship within India. Unfortunately, we do not offer international shipping at this time.
3. Shipping Methods and Costs
- Standard Shipping: Typically takes 5-7 business days for delivery. Shipping costs are calculated at checkout based on location.
- Express Shipping: Available for an additional fee, typically takes 1-3 business days for delivery.
4. Order Processing Time
- Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
5. Packaging
- All jewellery is packaged securely to prevent damage during transit. We use eco-friendly materials whenever possible.
6. Tracking Your Order
- Once your order has shipped, you will receive an email with a tracking number. You can track your order status through our website or the courier’s site.
7. Delivery Issues
- If you experience any issues with delivery, such as delays or damaged items, please contact our customer service at [email@example.com] within 7 days of the expected delivery date.
8. Address Accuracy
- Please ensure that the shipping address provided is accurate. We are not responsible for lost or delayed packages due to incorrect addresses.
9. Signature on Delivery
- For high-value items, a signature may be required upon delivery to ensure secure receipt.
10. Customer Support
- For any questions regarding shipping, please reach out to us at support@intaara.com. We’re here to help!